Equipatron

Very helpful, When I was replacing a B&S 23hp Intek they made sure it was the correct engine mostly with the shaft size, I have been working with these engines a long time and it was nice to see they actually cared to make sure the correct engine was sent out. They said 5-6 days it came in 3 days.. I have and will recommend them and will use them again..

Because of insufficient specifications about a riding mower engine on Amazon, I mistakenly ordered the wrong one. All the specifications were exact on this engine, except the crankshaft size. This new engine I ordered had a smaller crankshaft than the one I was replacing and disqualified it for use. I contacted Amazon and was told the engine was provided by a third party and I would have to contact them about a replacement. That third party was Equipatron. I contacted them to talk about returning the first engine and ordering another one that had the exact specification for replacement. From that time forward, this process was as flawless and speedy as any I have ever done. The agent at Equipatron made me feel very comfortable with the process, matched my old engine model with one they had, and gave explicit detail on what I needed to do.
After receiving (email) the return label for the wrong engine, I repacked it and carried it to the shipper, but before that even happened, Equipatron sent me a notice that my re-order was complete. By the next day they notified me that the replacement engine had shipped! I was astonished at the lightning-fast turnaround! That engine arrived two days later at my home, and we were able to install it at once.
I have done business with a lot of companies through Amazon, but I have never had the level of service I got from Equipatron. This is a fantastic company! If you have a need for any product they sell, I would say contact them and enjoy the great service!

Excellent product, great price. Delivery was very fast. I've bought 5 engines from this company so far.

Initially I received a damaged unit from Equipatron. There was no visible damage to packaging but upon opening and install of the pump it was evident that the box had been dropped. The cover over the wiring end of the pump was visibly damaged and upon opening to wire it the starter capacitor was crushed and broken. Since this was a replacement pump I took the old starter capacitor and installed it along with the cover from the old pump. They immediately made it right by sending out a new cover and starter capacitor. (Actually sent me two capacitors). Excellent after the sell service and prompt resolution to the problem.

I purchased an engine replacement and it arrived quickly. Upon opening the box we discovered some damaged to the engine. We contacted Equipatron and they were extremely helpful and understanding. They first offered parts for a repair but I opted to return the engine. There was no problem at all returning the engine for a full refund. Excellent service in my opinion. Their prices are very good.