| Address: | 7800 Northwestern Ave, Racine, WI 53406, USA |
|---|---|
| Postal code: | 53406 |
| Phone: | (800) 654-1704 |
| Website: | http://www.realflame.com/ |
| Monday: | 9:00 AM – 7:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 7:00 PM |
| Wednesday: | 9:00 AM – 7:00 PM |
| Thursday: | 9:00 AM – 7:00 PM |
| Friday: | 9:00 AM – 7:00 PM |
| Saturday: | 9:00 AM – 6:00 PM |
| Sunday: | 10:00 AM – 5:00 PM |
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Contact Information. For questions or assistance, you may call or email us anytime of the day. We strive to respond to all inquiries within twenty-four hours. Thank you for your interest in Real Flame ®. Real Flame ® Inc. 7800 Northwestern Avenue Racine, Wisconsin 53406. Phone: 1.800.654.1704 Email: CustServ@realflame.com
If you are a local resident looking for Real Flame gel fuel, please contact Real Flame at 800-654-1704. Real Flame is a leading wholesaler of fireplaces for use indoors and out. All of our designs are exclusive.
-Call Real Flame at 1-800-654-1704 for technical support. Page 17 Troubleshooting Problem: Sudden drop in gas flow, or a reduced flame height Possible Cause 1: Out of Gas.
For more warranty information, please contact Real Flame at 1.800.654.1704 or CustServ@realflame.com. Return & Exchange Policy You may return most new, unused, and resalable items for a refund or exchange within 30 days of delivery date.
-Call Real Flame at 1-800-654-1704 for technical support. Possible Cause 4: Wire loose or disconnected. Page 18 Troubleshooting Problem: Sudden drop in gas flow, or a reduced flame height Possible Cause 1: Out of Gas.
box) products. Please call Real Flame Customer Service at 800-654-1704 for replacement parts before returning the damaged item. Please have the following information (which can be found in your instruction manual) ready before you call Customer Service. • Model Number of Item • 4-8 digit Part Number • Lot Code Number • Shipping Address
If you received something other than you ordered, please contact Real Flame Customer Service at 800-654-1704 within 48 hours of receiving the item. Please refer to www.Realflame.com for our complete return guidelines and policies.
contact Real Flame at 1-800-654-1704 for technical support. • Place the hose out of the pathways where people may trip over it. Do not place the hose in areas where it may be subjected to accidental damage. DANGER This outdoor fire table is for use with liquefied petroleum (LP) gas only. The conversion to
box) products. Please call Real Flame Customer Service at 800-654-1704 for replacement parts before returning the damaged item. Please have the following information (which can be found in your instruction manual) ready before you call Customer Service. • Model Number of Item • 4-8 digit Part Number • Lot Code Number • Shipping Address
If you have any additional questions, please call at 800-654-1704 between the hours of 8-4 CST and we would be happy to help. Answered by: Real Flame CS Team Date published: 2018-07-31