Royal Credit Union - River Falls

I read some the of previous reviews and was surprised that my wife and myself have always had excellent customer service, even over the phone in dealing with loans and help buying a used car. I must say I am not a fan of some of the phone prompts and the slowness in the process to get to the correct individual to get assisted, but staff has always called back and were good with detail. Often, because of office proximity we run between three locations of River Falls, Hudson and New Richmond and the collaboration with our accounts has been easy. Thanks.

For some reason I have made the mistake of using large corporate banks most of my life. My wife and I last banked at a place that rhymes with Dells Bargo. We left for some of the shady stuff they were doing to their customer. Fast forward to us going to RCU. I have never had a better experience with a banking/credit union. THese guys are super friendly and really go above and beyond to give every member a good experience.