2020 Image Eye Center - Gilbert

The staff at this location are so fantastic - knowledgeable, friendly, and they know what they’re doing. Dr. Stott has been more helpful than any doctor I’ve ever seen. He actually diagnosed my dry eyes and helped to make it better - he didn’t just shove plugs in like every other doctor I’ve been to! He also (along with the staff) hooked me up with multi-focal contacts that work! My last doctor told me I was stuck with glasses, unless I wanted to wear contacts for distance, and reading glasses for near and mid-distance. (Was he even aware of multi-focal contacts??) I’m so happy. Like, SOOOO happy!!! What a fantastic place. I’d bear hug everyone there, if it wasn’t weird to do so.

The doctor and staff were all wonderful with my child. The doctor explained everything to me that he was doing, was very thorough during the exam and helped me understand the need for glasses. The woman at the front desk helped me choose the glasses and decide which would be best, was very helpful and incredibly sweet and patient with my one year old. I am so glad I chose this business and will continue using them for myself and family!

For eye exams and contact fittings both Dr. Stott and Dr. Ng are great doctors. The staff in the office are friendly and helpful, and I actually think they have continued to become more helpful and friendly over the 4-5 years I have been going to this office.

Getting glasses at this office can be an adventure though - getting glasses for my grandmother took a long time with communication hiccups and the factory breaking the frames. I have seen other customers come in with similar issues. But if you are someone needing and eye exam or contacts then you shouldn't have any issues!

Overall, kind and helpful staff. Good selection of frames. I felt a bit rushed when picking up my new progressives and being given instructions, but otherwise, they are certainly worth a try as generally service is ok and again, staff is courteous and helpful.

I would recommend ALL to this team. The staff is inviting, caring and made me feel very comfortable. The team is amazing!! Dr Stott is an amazing human being. He actually cared about my eye health. He is TOP NOTCH. He is caring, thorough and professional. My experience has been wonderful.