| Address: | 718 Bartlett Ave, Hayward, CA 94541, USA |
|---|---|
| Postal code: | 94541 |
| Phone: | (510) 785-3630 |
| Website: | https://stfranciscarecenter.com/ |
| Monday: | Open 24 hours |
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| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
I take pride in the work we do at this facility. As a part of leadership I am lucky enough to witness the hard work that goes on from the inside looking out. From Housekeeping, to floor staff, to kitchen, therapy all the way to discharge. Working in the Hayward community we care for people from all walks of life, which in turn helps us continue to improve the quality of care we stride to provide. Jinal the director of rehab has helped with so many success stories in improvement of ADLs, whether that’s helping families lessen the burden of care of their loved ones as well as regaining their own independence! Mary, the Social Service director is clear & concise and gives her 100% from admission to discharge, always giving a helping hand and providing resources to discharge home safely for & residents and their loved ones! I stand by these two wonderful ladies & the rest of the team at St Francis, it’s not always easy but they show up everyday for our residents & their families. ❤️
Looking for a good rehabilitation facility? You found it. Great attentive staff. I speak from personal experience. If I need the use of the facility again, I will ask to be sent here.
May 2, 2021 @7pm PST, Tried calling several for my mom who is admitted at the facility but nobody is picking up the phone and the voicemail is full. 1-Star for this week.
May 8,2021-My experience this past week was far better than the week ending May 2, 2021. SHOUTOUT to the clinical liaison team for going out of their way to address any feedback we have in regards to our mom’s condition who has a very high risk of falling(her dimentia only makes it worse). The staff are better coordinated and left nothing to chance by adding the good old bell to supplement a call Light and pressure type alarm to ensure my mom doesn’t walk to the restroom by herself.
While there are still areas of improvement e.g. picking up incoming calls, I now feel more confident this will be resolve in no time.
I will again share my experience for this coming week or so and hopefully the staff can sustain their momentum.