Address: | 13550 Llagas Ave, San Martin, CA 95046, USA |
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Postal code: | 95046 |
Phone: | (408) 686-9411 |
I used their service when referred by Fidelity Home Warrant.
Kevin was very prompt on giving call at 8 am and letting me know when his technician (Joe) will be coming in. Joe knows his job well and he identified water line leakage issue in less than a minute , replaced the line and done with job in 15 minutes. Very clean and professional.
He didn't stop there, but speculated if it has to do with water pressure as these issues are not common. He went and checked water pressure and found PVR has an issue and it is no more regulating water pressure. He and Kevin co-ordinated with warranty company and got approval for PVR replacement, got part from their inventory store and replaced it. Joe found issue with cartridge too caused by high water pressure. Kevin jumped in and got those cartridge in no time and replaced them. Both Joe and Kevin went above and beyond and helped us resolve the problem in no time. I really appreciate your efforts guy. I know whom to call for my plumbing needs going forward! Thanks.