Health First Health Plans

I had never heard of Health First, but it seemed the best option for me, in 2023. I have had to speak with them about a couple different issues and they have gone above and beyond to take care of the issues. I worked in customer service for over 40 years and I am not easily impressed, but I have been, so far. Thank you to whoever is training their people!😁

Just spoke with Kathy P. for some complex medical questions that ran the gamut of urgent care, cardiac recorder surgery, international travel vaccinations, and international travel medical emergencies. Each and every response from Kathy P. was professionally and comprehensively presented. I remain exceptionally satisfied with Healthfirst's customer service, each of my physicians and the service I receive from lab work to eye care to general and cardiac needs. I put Healthfirst in the category of "best" companies on this planet (and that is a very, very short list)
Andy in Ormond, FL

I was with Health First for years but left when Oscar took over in 2022. I am now back for 2023. I tried to log in the portal but it was locked. I called customer service on a Tuesday am and only had to wait less than a minute before Pamela answered. She was really nice and helpful. She was able to get the information and stayed on the phone while I redid my login so we knew it would work. No complaints from me. Just compliments for a great job done.