Address: | Mail Order Only) www.adamsknifeworks.com Mail Order Only) www.adamsknifeworks.com, 8710 Rosewood Hills Dr, Edwardsville, IL 62025, USA |
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Postal code: | 62025 |
Phone: | (618) 656-9868 |
Website: | http://www.adamsknifeworks.com/ |
Monday: | 8:00 AM – 4:00 PM |
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Tuesday: | 8:00 AM – 4:00 PM |
Wednesday: | 8:00 AM – 4:00 PM |
Thursday: | 8:00 AM – 4:00 PM |
Friday: | 8:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
WOW! The customer service department and delivery ability of this website are truly outstanding!!
I am almost hesitant to give such a good review because I do not want there to be an overload of new customers to overwhelm this site but I cannot help it...my experience with them warrants an outstanding 5/5 review.
I sent an email about a couple Case knives in the middle of the night on a Saturday, not expecting an answer till Monday. In a couple hours someone responded. I made an offer on the knives and they accepted. Received them in a few days. Nice addition to my collection.
Just purchased my first knife (ProTech TR3 X1 M) and am very pleased with it, however, I’m more pleased with AIK and their level of service! Very quick to confirm order and shipping status, then called me directly when I gave a wrong number on CC. Knife was shipped and arrived quicker than I expected. AIK a will be my “go to” knife supplier!
I called the wonderful staff at Adams about a particular protech knife I was interested in and they happily confirmed it was in stock. They shipped the knife promptly and even signed and certified the package as well as boxed and then put in a bubble wrapped package. I HIGHLY recommend you purchase through them for great customer service and very fast shipping (two days from Illinois to Virginia is great in my book).I am a first time buyer, but I will be coming back for another knife in the future.
I'm a first time customer and was VERY impressed by the personal attention that my order was given. In contrast to the somewhat impersonal nature of dealing with large retailers, I felt as though I was being treated individually and as a new valued customer!
Thank you!!