LUX AUTO

This was genuinely the best car buying experience I've ever had. Over the years I've worked with big franchise brand dealerships, used dealerships, Carmax, etc. What really sets Lux apart is that it's staffed by people who are here because they love cars, and that is reflected in both the inventory (which they actually drive themselves) and how they interact with prospective buyers. Getting a test drive was no problem, buying was quick and easy, they found financing at a fantastic rate, and worked with me on things like trade-in timing. Oh, and they delivered the car too. Great place all around.

A+! By far the best vehicle purchasing experience at Lux Auto. Other dealerships should look at this company as an example of great business. The teamwork with Josh and Jonny created a smooth, pleasant, and fun experience purchasing my vehicle; while the financing with Tiffanie was a breeze. I not only highly recommend you purchase your vehicles with this team but am confident that my family will purchase their future vehicles, too. Thanks guys!!!

Bought my new to me 2014 Jaguar F Type from Lux Auto in 2020 and they were a pleasure to work with. I am from Ohio and they are in Maryland and they did everything to send me all the details on the, nice videos, photos, etc everything to make me feel comfortable to make an out of state purchase on a vehicle without ever seeing it in person. Once i showed up to pick up the car it was detailed, filled up, ready for me to test drive the moment i arrived from my 8 hour trip to their location. If you want a nice exotic sports car for a great price from a great company Lux Auto is the place to go!

Best Dealership in the state, would rate higher if I could. Johnny & Josh the salesmen were very professional, great customer service & excellent demeanor, they made my purchase for my 2018 BMW 430xi very easy & I got approved very quick with an amazing interest rate. If you’re looking for great customer service and the best car deals, Lux Auto is the place to go. Tiffany helped me a lot with my finance & made it really easy, they have an amazing staff and my purchase couldn’t have gone any better. Highly recommend to come to Lux Auto. Great people with great selection of vehicles!!!

Jim and Liz Wright... fantastic dealership. We were not really looking for a vehicle but late last Wednesday we were passing by Lux Auto and wife spotted an orange Jeep Wrangler and wanted to stop and see it. We were on our way home from Eastern Shore back to West Virginia. This was close to their closing time. Stopped and looked at a 2013 Jeep Wrangler JK Unlimited Rubicon.... it looked like it just rolled off the showroom floor, so clean and low mileage... and the price was fantastic. Aaron came out and greeted us and just the way he presented himself was not like he was out to pressure us into buying this jeep. No like a typical auto salesman, very polite and professional and down to earth. So we looked at the Jeep and test drove and talked and not just about the Jeep, he is a real person that has a great personality and easy to talk to and no pressure on any of this sale or pushing into purchasing. Asked for a CarFax printout and he did it right away and went over it with us in detail. Told him we wanted the Jeep and would put a deposit on it. Funny here they just put a new card reader/sales system in and it kept rejecting my card for a deposit.. he said don't worry and to contact him next day as he would hold the Jeep. Told Aaron we were paying cash and no need to finance. Met the young man that details the vehicles for them also and he was very down to earth and pleasant. The vehicle price was already about 2k under bluebook and we asked if any more room for lower price and he was honest and said he did not think so and would talk to Tiffany in morning. They closed at 7pm but Aaron stayed there and chatted and took care of us and by the time we left it was almost 9pm and no push to get us off the lot. Next day, called and talked to Tiffany the finance manager and very pleasant and professional and again down to earth and easy to talk to. We arrived Thursday after an 80 plus mile trip and the staff was still as pleasant as before and had the Jeep ready and paperwork ready. We spent more time chatting than it took to get us in and out. Jeep was detailed more and pristine. Their whole sales process is streamlined and they are on top of it and no burps or oh by the way like many dealers do. Tiffany covered the extended warranty that they sell by ProGuard and of course we are very skeptical of these warranties. She covered it in detail and no pressure to purchase it but was kind to recommend a specific coverage if we wanted it. Researched that warranty company as we sat with Tiffany and Aaron and it had great reviews and they were not offended at all. We actually bought this warranty and purchased the level above what was recommended. Our son was with us and helped throughout this process and with the great service the Lux team provided stated when he is ready to purchase another vehicle he is going back to Lux, thank you Aaron, Tiffany and sorry i cant remember the detailer's name but thank you too.. the team is great and highly recommned purchasing from Lux, all their autos are pristine and great pricing... Aaron even offered to take us for a ride in the Porsche they had there but we were strapped for time to get back home..