Address: | 1539 Tilco Dr Unit 104, Frederick, MD 21704, USA |
---|---|
Postal code: | 21704 |
Phone: | (301) 945-7220 |
Website: | https://www.ericsmockhvac.com/ |
Monday: | 8:00 AM – 8:00 PM |
---|---|
Tuesday: | 8:00 AM – 8:00 PM |
Wednesday: | 8:00 AM – 8:00 PM |
Thursday: | 8:00 AM – 8:00 PM |
Friday: | 8:00 AM – 8:00 PM |
Saturday: | 8:00 AM – 8:00 PM |
Sunday: | 8:00 AM – 8:00 PM |
Ryan did a great job. He quickly found a couple issues with my heating system and solved them. He was very knowledgeable and personable. I’m happy that we’re once again in an area that you guys service.
Recently had our basement and attic systems replaced. Competitive pricing and friendly service. Smock technicians arrived on time and explained the install and new systems, will be using them for annual maintenance going forward and would definitely recommend Smock Heating and Air Conditioning.
Our heat wasn’t working and our house was colder than the North Pole. Called Eric Smock Heating & Air around 1:30pm and they sent Ryan who came within the next hour. Ryan is super knowledgeable and friendly, he answered all my questions and I had a LOT! Turns out our smart thermostat wasn’t configured properly the whole time and the units weren’t communicating so instead of blowing heat into the home, the AC was on the entire time! He fixed this issue for us and even explained to me how furnace works and how all the different vents work and airflow through the system, etc. Superb service, highly recommend! Oh and he was even respectful enough to put on shoe coverings without me asking (a lot of other service providers don’t do that unfortunately) so THANK YOU RYAN for your thoughtfulness! Also, huge thank you cuz now I don’t have to freeze!!
It has always been a pleasant experience working with the Eric Smock's team. Nice, polite, thorough, and clean. They have helped me out in an emergency or two that we have had over the years, and I have been very satisfied with all of their jobs and workers.
Aside from the fact that my AC stopped cooling, my experience with Eric Smock was very professional and pleasant. My call was handled swiftly and they scheduled a prompt visit. The technician was knowledgeable and explained everything succinctly. He offered a maintenance program with no pressure, which I did sign up for - that says something! Highly recommend!