Address: | 4825 NE Lakewood Way, Lee's Summit, MO 64064, USA |
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Postal code: | 64064 |
Phone: | (816) 795-6400 |
Website: | https://www.bestwestern.com/en_US/book/hotel-rooms.26180.html?iata=00171880&ssob=BLBWI0004G&cid= |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Wonderful staff. We showed up late and were greeted with a very helpful front desk. The room was excellent.
Great place to stay when you are in town. Always a very courteous staff. And a top notch restaurant next door makes this an easy selection for selecting your overnight lodging.
Our stay was wonderful but it almost wasn’t. Let me preface by saying I’m an HR manager for a company that employs around 280 people. One thing that I stress RIGHT away to new employees is how important it is to have the company’s best interest at heart and not to only care about themselves. After having the pleasure of meeting your Maintenance man, Phil, I can assure you that he DEFINITELY has your business’s best interest in mind. Our room had several small issues that we felt needed to be addressed so we notified the front desk. This was on a Saturday when it was relatively busy, mind you. Within minutes Phil was at our door with tools in hand and ready to address the issues. We knew that none of the issues were caused by him or anything he did or didn’t do, however he took ownership of the issues and apologized for the inconvenience that it caused. It really stuck out to me because so many other individuals would just have passed the buck so to speak but not him. Noticing how he immediately took the “blame” and defended your company, I assumed he must have been employed there for several years. I casually asked him how long he’s worked at the hotel and to my astonishment he told us he had only been there for about a month! My husband and I were both blown away by his answer. It’s so (pleasantly) surprising to run into someone such as him that TRULY knows how to take ownership of a problem and still manage to deliver TOP notch customer service. So if Phil reads this, kudos to you, sir. And if ownership reads this, you have a GEM in Phil. If my company wasn’t 600 miles away I would have tried to steal him from you! Have a great day!
Staff is very friendly, welcoming, and helpful. The hotel is sylish, very clean, and the rooms are spacious. Another bonus is that they are pet friendly as well! Would definitely stay here again and highly recommend it. Thanks for making our stay great!
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With a stay at Best Western Plus Lee's Summit Hotel & Suites, you'll be centrally located in Lee's Summit, within a 15-minute drive of Arrowhead Stadium and Kauffman Stadium. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free ...
The Best Western Plus Lee's Summit Hotel & Suites is a AAA - 3 Diamond star hotel located in Lee's Summit and is perfect for a short break or a long weekend. Free Wifi available.