Address: | 242 W 72nd St, New York, NY 10023, USA |
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Postal code: | 10023 |
Phone: | (212) 362-6164 |
Website: | https://www.nywindowfashion.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
We just had our blinds installed today and we are so happy with the finished look. Johnathan was amazing- he came the day after I called for the initial consultation and sent us our quote promptly during a holiday weekend. He even came back to our condo to pick up the check for the deposit so I wouldn't have to go to the showroom with my toddler. From there the blinds were made in a week and half and a few days later they were able to schedule me for installation. Stephanie (I believe that was her name) organized temporary shades for our condo in the meantime and was super responsive to any questions I had. Such a pleasure working with them and so glad the Shade Store was so obnoxious to get a timely appt with because we ended up with NYWF and we couldn't be more pleased. Outstanding customer service and wonderful blinds.
Excellent service, very happy with my new blackout shades. Designer visit to plan the order was helpful, a quote arrived promptly, manufacturing time ended up being shorter than expected, the workers who did the installation - quick and professional, and everyone else who communicated via email from scheduling to billing were a pleasure to deal with.
I worked with Yaniv and his expert team to get some automated somfy blinds in place for four windows.
I'm a customer with very precise needs, and during the discovery phase, Yaniv worked with me to accommodate my specific requirements and provided some thorough valid reasoning for why some of my requirements may not actually get me what I was looking for. I highly appreciated the level of care that went into discovery and the personal involvement by Yaniv.
During installation, his team spent as much time as needed to make sure everything was working to exact specification. One of his installers even went the extra mile on his own time to visit a hardware store to get the proper switch plate which was missing in the order. These guys cared about the quality of their work. I definitely recommend NY Window Fashion and am loving the resulting shades.
The Best Customer Service! Very responsive. I’ve used NY Window Fashion for over 6 years! Worth the costs of custom shades! Highly recommended. The 2 service men, Drew and Jose, were respectful, thoroughly professional, and knowledgeable. Drew knew exactly what to do without me explaining the problem. I have every confidence in NY Window Fashion for the high quality of their products and workmanship. Happy Customer.
Great experience! I usually don't write reviews, but my experience working with New York Window Fashion was amazing. I really enjoyed working with Yaniv and his team from start to finish. The whole process was fast, simple and easy. Yaniv was very helpful specially when it came to picking materials and following up with the installation. I would definitely recommend them!