White Allen Volkswagen

I really liked my service tech Zach who came to my car and greeted me, he was real professional and helpful. He handled me with care and had respect for my time. This was my first visit to White Allen as I had just moved to Ohio from AZ a month ago and had been taking my car to a dealership in Gilbert AZ. The way Zach dealt with me gave me a really good impression of White Allen and made me feel that they value their customers. Zach gave me a lot of information about my options the next time I bring my car in for service. There were some issues with the Tech in my car that Zach fixed for me and walked me through how to fix it the next time should I have the problem again.

I also want to mention Shane who I had a conversation with and who is also very nice and professional. When I return to White Allen I only want to deal with Zach or Shane.

My car was just a touch low on coolant. I was able to take my car in without an appointment to get the fluid topped off at no charge. Additiinally, they put air in my tires and washed my car too. All for free! The free services is what made me come back for my alignment the following week. The staff was very friendly and not pushy or trying to make me buy things that I don't need. I had great experiences with both Kenny and Zach.

My experience at this dealership was great. Shane made my wife and me feel welcome and the shuttle drive Kenny was great as well. I would say that I was delighted with the customer service.

My salesman Bill Porter was wonderful to deal with. He was attentive to what I wanted and had everything ready for me when I arrived. I had to drive a little over an hour each way and that was very helpful. The finance manager was great as well. This was one of the best and quickest experiences I have had when buying a car, and I have purchased a lot of them. I will definitely recommend you all to anyone looking for a volkswagen.