Address: | 18B US-209, Gilbert, PA 18331, USA |
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Postal code: | 18331 |
Phone: | (610) 681-5763 |
Website: | http://www.stevescarpetservice.com/ |
Monday: | 10:00 AM – 5:00 PM |
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Tuesday: | 10:00 AM – 5:00 PM |
Wednesday: | 10:00 AM – 5:00 PM |
Thursday: | 10:00 AM – 5:00 PM |
Friday: | 10:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 4:00 PM |
Sunday: | Closed |
I have never experienced kinder, better customer service with any company I have ever dealt with! Great quality carpet, installed on my schedule. The installers were amazing, even vacuumed the new carpet. My family has only gotten our carpets from Steve's and will continue to do so. Shop local, shop family owned/run stores. It's well worth it and their prices are unbeatable. Strongly recommend!!!
-Vicki T
The best been dealing with him like forever and no complaints and his wife is a sweetheart
Purchased a really nice congoleum flooring just under 2 yrs ago, very happy with finished job! So about 1 year later, I stopped by to have an estimate done elsewhere in my house, he came very next morning. While there I pointed out how the glue or silicone was separating, his response was just have your husband caulk it. Wow . . . Really??? Needless to say, no NEW business for that answer Mr Steve Owner of the Carpet place!!!
So 2 wks ago I called to say the flooring is raising up, the woman asked when was it installed she'd have to pull my file according to the year of install & she'd have someone call me. I replied 2013 gave her my name & number. I called back 1 week later to followup, she replied when they have an open slot they will call to schedule you in, wow! Of course everyone trying to get the homes ready for the holiday but really not even a courtesy call????
One would expect NORMAL wear in tear within time, this wasn't a small dollar purchase by any means . . . BUT within the first 2 years!!! To NOT have Customer Service is like having an answering machine or full voice mailbox and unable to take a message.
The website says the Best In The Poconos . . . Call Me I'll Sell You The Brooklyn Bridge at a discount!
**************************************************** 12/10/15
Update
Perhaps I jumped the gun and was being inpatient; afterall it is a local business not a big wig that has the ability to jump. Communication still has room for improvement but the work is done. Thank you.
PS It took several weeks, but the carpet is tacked down in place and all is good. Be patient is all.
These guys are friendly and easy to work with. They have a huge building off 209, which is rare in this area. There place is also spotless! Also, have you ever tried to order custom tile from Home Depot or Lowe's.....Good luck; plan a day and pack a lunch before you find anyone to help you!
Steve's Carpet Service in Gilbert: 1/2 Mile South of Turkey Hill on Route 209; Gilbert, PA; 610-681-5763; Store Hours: Monday - Friday: 10:00 am to 5:00 pm
Steve's Carpet Service, has been delivering high quality Sales and Installation of every type of Flooring for over 25 Years! ... PA. 610-681-5763 Open Mon-Fri 10-5. Sat.
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About Steve's Carpet Service is located at the address Rr 209 in Gilbert, Pennsylvania 18331. They can be contacted via phone at (610) 681-5763 for pricing, hours and directions.
(610) 681-5763 Steve's Carpet Service 37 years in business 1134 Interchange Rd Gilbert, PA 18331 EMAIL WEBSITE Fax Numbers (610) 681-7063 ... Steve's Carpet Service.
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Steve's Carpet Service Inc 1134 Interchange Rd Gilbert PA 18331. Reviews (610) 681-5763 Website. Menu & Reservations Make Reservations . Order Online Tickets ...
steve's carpet service, inc Shaw believes in its people, products and mission. Purchasing flooring can be daunting, but we're committed to making easier for you every step of the way.
Steve's Carpet Service has been delivering high quality Sales and Installation of every type of Flooring for over 25 Years! ... PA. 610-681-5763 Open Mon-Fri 10-5. Sat.
(610) 681-5763 (610) 681-7063 stevescarpetservice.com Our specialties include area rugs, carpet & vinyl, carpet & vinyl remnants in stock , ceramic, ceramic tile, coronet, hardwood, hardwood floors, pergo, pergo vintage home pergo select pergo paradigm pergo accolade , sales & installation and sales and installations.