North Tarrant Family Practice

Dr. Dana Kirby is an awesome Dr. and the reason I’ve been her patient almost 20 years. I get prescriptions filled on a regular basis and come in once or twice per year.
I did notice a high turnover in the front staff and feel is the reason of most complaints.
Being a regular patient without Dr. turnover is most important to me.
I normally don’t wait long. I did have a huge mistake with my blood work in November 2019 not making it into my chart file or given to Dr. Kirby. Didn’t receive a call back so assumed I was fine. March 2020 Dr. visit with Dr. Kirby (pre-Covid lockdown) I asked about it at the end. She had to go locate my bloodwork and when she brought it back she discovered I was anemic. She suggested I get a colonoscopy and I did after the Covid lockdown was lifted.
A little too late and stage 3 colon cancer removed half of colon and more- all cancer removed staged to a T2.
I called Dr. Kirby’s nurse and left a long distraught voicemail with how disappointed I was regarding the blood work, and results.
Dr. Kirby called me personally and apologized, and was very compassionate about what happened. She promised to do better with communication and her current nurse has been awesome. I still am a patient with Dr. Kirby because she has always been on top of my health and well-being.
I no longer assume anything from anyone, I ask questions and follow up on everything nowadays.

As a new patient for the past 2 years, I'd be remiss not to post what a truly professional and excellent doctor. Dr. Dana Kirby is, and staff. I've received exceptional service getting the appointment and care. Dr. Kirby listens, takes the needed time to identify and explain the medical issue, then thoroughly reviews the path ahead.
Truly one of the best!
Highly recomnend North Tarrant Family Practice.