Spine Works Institute

My husband is 15 days post back surgery, is pain free and feels better than he has in a long time. Dr. Phelps and his staff provide excellent care, I could not be happier with his outcome!!

Dr. Phelps is the absolute best. Today, I had the pleasure of meeting Des (unsure of spelling) . I am 4 weeks post Lumbar Fusion and just received more necessary paperwork to be filled out. 3rd set requested, one for Short-term disability, one for FMLA and now this specifically for my job!! 😬
She was so very kind to offer to get in done while I waited, which was incredible since I'm not allowed to drive yet and my daughter is my driver.
This whole office has always been so kind, but this is top-notch 👌 👏

In my 60+ years I have never been TREATED SO WELL by a medical staff. They are absolutely AMAZING. Special shout out to Dr Hay & Alicia. They went well above and beyond to solve an issue for me. THEY TREAT THEIR PATIENTS AS IF THEY MATTER. Also, each time I visit the office , staff is always so welcoming and cordial.
Thank you all for your kindness and professionalism. …..TEG

I have nothing but good things to say about this office. The office staff is prompt, cheerful, and professional. Dr. Hay and his assistant, Trina, definitely put me at ease. Dr. Hay went over my MRI results in detail in a language I could understand. I was able to have my initial appointment and get my epidural steroid injection within 24 hours of each other. I'm very pleased with Spine Works Institute after calling other places and my initial phone calls not even being returned.

I have seen Dr. Hay for almost two years now. He is one of the finest physicians I know. I have had injections and now am under a medication management pain program. He listens, is personable, and creates a comfortable experience. His assistant Trina is also outstanding. She listens and captures the right information for Dr. Hay before I see him. I never wait on the phone to reach someone and prescriptions are filled that day. A pleasant experience starts at the door with the primary receptionist Pam and others who relieve her. Always a smile and a welcome.