Address: | 8646 Thunderbird Rd, Austin, TX 78736, USA |
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Postal code: | 78736 |
Phone: | (512) 378-0566 |
Website: | http://bestaustinplumber.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
You will not regret using Jeff for any and all plumbing needs you have. He is extremely knowledgeable and doesn’t try to upsell you things like ALL other plumbers do. He was able to come out same day to check everything out and was back the next morning to replace our broken 50gallon water heater with a tankless. So grateful and will never use anyone else for all things plumbing related!
tl;dr: great work, good prices, versatile - highly recommended
We had a leak in our garage and water in our water heater pan. Unfortunately they were not related, it turns out we had a leak in our laundry pipes and our 18-year old water heater was giving up the ghost.
We called our regular plumber but he was unavailable, so we called the references he gave us as well as some companies off Yelp like Thunderbird plumbing. Ted from Thunderbird seemed the most knowledgeable and trustworthy (according to Hope, who used to work with a lot of subs as an architect and a construction project manager), and surprisingly enough also had the cheapest estimate. (Some plumbers wouldn’t even do all the work we wanted, like installing a pressure relief valve).
A few days later Ted came to do all the work, and it seems to be done really well. He even replaced our main water shutoff valve without charging us more than his original estimate.
All in all, a great experience, well worth a 5-star rating.
I am a fan! We have complex water heater issues at our home related to the original construction. There was no easy solution. Jeff spent much time problem solving instead of just ripping open walls which would have been much more costly. He came up with a solution that works perfectly. Ted and Jeff fixed other items in our home as well. I'm so thankful to find people that are top notch in their craft, kind, professional, easy to work with and very fairly priced. Thank you again for all the wonderful work!!!
Jeff came to our house on time for a tankless water heater quote and explained everything very clearly. On the day of installation, Jeff and Ted did everything perfectly. Jeff is also very responsive for follow up questions. So far I am a happy customer.
A co-worker recommended Thunderbird plumbing so I called them up. It's been my best experience during my remodeling project. Jeff came by to see the work area and give me an estimate and was very responsive to my calls and emails. He came in a few days later, right at the time we had scheduled, and made quick work of the shower valve. Plus, he charged about a third of the price another plumbing company had quoted me. I'd recommend Thunderbird to anyone.