Nelson Subaru

My experience with Nelson for my Hyundai Santa Fe was extremely wonderful. I would definitely recommend them to others. The woman that handle my scheduled appointment was very nice and informative with all information. The work was done in a timely manner, they even offer VIP ride to pick up your car when it’s done. Great experience.

Everyone was super nice. I had to reschedule my appointment and they worked me in the following week. Ladies there are super. Someone had scratched my new Subaru Forester (not at dealership) and Scott buffed it out while I waited.

Even though the trip to Bassett is long for me I am thankful I bought my Subaru there. I will continue to take to the dealership for maintenance.

Nothing to do with service but I want to brag on my vehicles. The Subaru is for comfort and my 2010 Kia easier to maneuver in tight places. Fuel mileage is great on both. Happy with and enjoy both vehicles.

Fantastic service! I was able to schedule an oil change online for the next morning. Marian in the service department was friendly and provided excellent customer service. I wish I could take her with me to places and have her show people how they should treat their customers. She helped each person while acknowledging new arrivals and managing everyone's service requests. I was ready to go within the hour. Mike, Dearl, and Reece were very helpful in sales. The dealership is laid back, the service prices were lower, and I didn't feel like they were just trying to upsell me like they do in Greensboro. I requested and received a great trade-in offer and hope to come back very soon to get a new Subaru. This will be my place as long as I'm driving a Ru. Thank you!

Very professional place of business! David our sales associate is very kind and helpful. Everything worked out well. Would definitely recommend if you are in the market for a Kia or Subaru!

Marion goes out of her way to make sure you’re happy. There was an issue with an overhead shop door, my vehicle was inside the shop and the door would not open and had to be repaired. Marion arranged for me to be dropped off at my home. A few hours later after the shop door was repaired she called and said a driver will pick me up and drive me back to the service center. Service cannot possibly get any better then the Nelson Subaru – Kia service team!