JB Instant Lawn

We ordered 4 pallets of sod from JB and it was delivered on time and with no hassles. I installed all of the rolls that day and our yard looked awesome with the new green grass, sprinkler system and new lighting. About 2 weeks in I noticed some of the rolls we browning up and I kept an eye on those. There were 30 rolls that all came from the same pallet and were laid consecutively in the middle of my lawn. I called and spoke with Jeremy. I explained what was happening and sent pictures. I also explained that that pallet had some pretty thin and easily torn rolls on it. He said it looked like a watering issue, however with the new irirgation system in and the rest of my lawn looking incredible he had a pallet brought to our house with 30 rolls. The yard looks fantastic. That's customer service, Thanks to Jeremy
and the rest of the team at JB Instant lawn.

Could not have asked for better service, support or product!

I ordered 4 pallets of Washington Sod - but unfortunately the sod that was delivered was of very poor quality. I immediately contacted Jeremy while the driver was still here, who asked me to send him photos and then stopped by the next morning to inspect. He thoroughly checked the sod, agreed with my assessment, issued me a full credit for all 4 pallets, and recommended that I order their Oregon sod instead.

The Oregon sod that was delivered was of very high quality, and has done so well in my backyard. Its dense, and dark green and quickly took roots.

I’m very satisfied with their services and appreciate all the help they provided to make things right!