New Perspective Senior Living | North Shore

My Mom has been a resident for about a year.

I had chosen NP for her because of the wonderful atmosphere and the comparable care services. BUT, after this year , I must say that your strengths are far beyond comparison. Here are several things that are an example of your stellar service.

Mom enjoyed your pool for many months, telling visitors not to come at certain times as she could NOT miss her Aquatics class. (Not a single facility that I toured had a pool except you)

Both PT/OT and the other support services have been so helpful in coming forward with suggestion of products and things that will help Mom, before I even knew she needed them.

When Mom was beginning to show signs of decreased verbal skills, staff called, recommended and enrolled her in Speech Therapy

Caregivers of all shifts are so willing to share things (both the good and the difficult) about Mom's habits, quirks and routines. It says a lot about their care and interaction with Mom. It is
a comfort to myself and our family to know that they are aware of all this and share it as well. It speaks volumes of your caring staff. They know what movies she watches, what books she is reading, where and what she does on Wednesday nights (and ask about it), amazing!

The Nurse has been spectacular. Prompt at addressing all of my many questions and concerns, she literally jumped out of her chair once and said " Let's check on that". She follows thru with so many little things and has many suggestions to help Mom and myself, as Mom continues to change and decline. The personal touch on a weekend I was out of town: She left me a phone message saying she was working the weekend, and was watching and assessing Mom. Just give a call if I needed anything or had questions.

It is difficult for both the individual and the family to travel this path. All these examples of the personalized care that your staff provides Mom and in extension our family is priceless. Thank you to ALL of your staff. You should be proud of the service and care you provide. Our family couldn't have found a better home for Mom.

My Father-in-law has been in New Perspective since March 2nd, 2020. My wife and I have had nothing but great service from the staff since he has been there! My wife has not complained about their service or treatment of her dad. Whenever we go there to visit or pick him up for a doctor's appointment, we have had excellent service from the caregivers. My wife has told me several times that everyone is very helpful & caring. Both of us would HIGHLY recommend New Perspective Senior Living/North Shore to anyone who is looking for a safe place for their loved ones or for themselves!!