Address: | 15425 N Greenway Hayden Loop suite a-225, Scottsdale, AZ 85260, USA |
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Postal code: | 85260 |
Phone: | (480) 427-9959 |
Website: | https://djistoreaz.com/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | Closed |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 11:00 AM – 4:00 PM |
Sunday: | Closed |
We drove up from Tucson on a Saturday to buy a drone from this place and I was totally impressed with these guys. When the transaction was complete Ali pulled out a card and told me that if I had any problems at all to call or text.....well I did have have an issue, and I texted him well after the shop was closed and expected to hear from him 100 miles away and not until Monday. To my surprise he responded within an hour and offered to meet me back at the shop to get me what I needed. This is a Saturday night and I didn’t buy the most expensive drone in there, but I was treated like I just spent $20k. Excellent customer service, I will go out of my way to refer people to them. Thanks guys, keep it up.
I am really grateful that we have in Arizona a DJI authorized shop. I remember these guys or Ali specifically, years ago, since he had Innovative shop and he was the only one in Arizona that could repair our company drones or DJI products. These guys works hard and they are amazing on repairing. I have a lot of appreciatuon for Ali and his team. They offer very reasonable prices and their shop inventory its so diverse with just not brand new products but open boxes as well to make it affordable for anyone. Great job guys and keep doing what you do. We are so lucky to have you.
This place is amazing! Hunter, who assisted us today, did an amazing job describing the warranties, the proper way to use/drain/maintain the batteries out here in the desert. He did a great job letting us look without the typical standing behind you telling about the product you are looking at. All in all, we walked out extremely happy, with our wallets much lighter than when we went in.
I found this place while in the Scottsdale area on vacation. I recently bought a Mavic Air 2 from another store but was looking for accessories from somewhere other than Amazon. The store is great. It is well stocked with a variety of accessories for all DJI devices and even sells a good variety of non-DJI branded accessories for good prices.
The staff there were very helpful and we're even able to give me some advice on places to fly in the area. I will definitely be back next time I'm in town and I plan to take advantage of the free shipping via their online store.
I highly recommend this company. They are extremely professional and responsive. I could not have asked for better customer service from Hunter. I will definitely shop with them again!